Subprocessors
SurveySpire uses the following subprocessors to provide the service. We have an agreement with each subprocessor that imposes data protection obligations equivalent to those in our Data Processing Agreement. We notify customers by email at least 30 days before adding or replacing a subprocessor, as described in the Data Processing Agreement.
| Subprocessor | Purpose | Location |
|---|---|---|
| Glesys AB (GleSYS) | Application hosting and data storage | Sweden |
| Laravel Holdings Inc. (Laravel Forge) | Server management and deployment; administrative access only, no customer data stored | United States (EU-U.S. Data Privacy Framework certified) |
| Mindbaz SAS (Sweego) | Transactional email and survey delivery | France |
| Cellsynt AB (Cellsynt) | Survey delivery by SMS | Sweden |
| Functional Software, Inc. (Sentry) | Application error monitoring; receives technical error data and request context when errors occur | Germany (EU region) |